Frequently Asked Questions
Everything you need to know about your Lyle & Scott order.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking link and number to monitor your delivery's progress.
What is your return policy?
We offer a 28-day return window from the date of receipt. Items must be in their original condition, unworn, and with all tags still attached for a full refund.
Do you offer international shipping?
Yes, Lyle & Scott ships to a wide range of international destinations. Shipping costs and delivery times vary by location and will be calculated at checkout.
How do I know which size to buy?
Each product page features a detailed size guide. We recommend measuring yourself and comparing these figures against our chart to ensure the perfect fit.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Klarna, and Apple Pay.
Are your products sustainably sourced?
We are committed to ethical fashion. We use organic cotton across many of our ranges and work closely with suppliers who adhere to our strict social and environmental standards.